Serving the Okanagan & Businesses Across BC

One Partner.
Complete Technology.

From managed IT and cybersecurity to AI automation and digital marketing — we're the only technology partner your business needs.

Our Journey

A History of Evolution

We didn't become a complete technology partner overnight. Here's how we grew to serve every aspect of your business technology.

MANAGED IT

Where It All Started

NetDNA was founded with a clear mission: give small and mid-size businesses access to enterprise-grade IT support without the enterprise price tag. We started by offering help desk support, network management, and server maintenance to local businesses in the South Okanagan. Word spread fast — our proactive approach prevented problems instead of just fixing them.

AI & AUTOMATION

Embracing the AI Revolution

We saw our clients drowning in repetitive tasks — scheduling, customer inquiries, document creation, review management. When AI tools matured enough for real business use, we built an automation division. Now we help businesses automate the work that used to eat up 10+ hours every week, from smart appointment booking to AI-powered customer chat.

SEO & DIGITAL

Completing the Picture

Great technology means nothing if customers can't find you. We launched our SEO and digital presence division after watching too many great businesses get buried in search results. Now we optimize Google Business Profiles, generate reviews, track competitors, and build websites — ensuring our clients get found, get chosen, and get growing.

Who You'll Work With

Meet the Founder

Dan Arbeau

Founder, NetDNA Technology Solutions Inc.

Dan founded NetDNA in Penticton and still works hands-on with clients. His background is in networking, systems and full-stack development, with deep experience designing business networks on MikroTik and Ubiquiti UniFi, building wireless ISP infrastructure, and securing small business environments on Microsoft 365.

Today he leads NetDNA's managed IT, AI automation and SEO work for businesses across the Okanagan and BC, using a remote-first model with scheduled on-site visits so clients get fast help wherever they are.

What Drives Us

The principles behind every decision we make and every solution we build.

Security First

Your data and systems are our top priority. We build multi-layered security into everything, because one breach can end a business.

Proactive, Not Reactive

We prevent problems before they happen. 24/7 monitoring, automated maintenance, and early warning systems — not waiting for things to break.

True Partnership

We're not vendors sending invoices. We're partners invested in your growth. Your wins are our wins, and we plan for the long term.

Simple & Transparent

No confusing jargon, no hidden fees, no surprise bills. We explain things plainly and charge predictably. What you see is what you get.

Proudly Local. Serving the Okanagan.

Based in Penticton, BC, we provide both on-site and remote technology support to businesses across the South Okanagan. Being local means faster on-site response times, face-to-face relationships, and a deep understanding of the Okanagan business landscape.

We serve businesses of all sizes — from solo professionals to companies with 100+ employees — across every industry including healthcare, hospitality, professional services, retail, construction, and more.

Serving all of the South Okanagan — on-site & remote

3
Service Pillars

Ready to Work With a Team That Cares?

Join over 200 businesses who trust NetDNA for their technology needs.

Get Free Assessment

Get a straight answer in one business day

Tell us what's going on. A real technician replies with next steps, not a sales script. No obligation.

  • ✓ Local BC team, remote-first with on-site visits when needed
  • ✓ Clear quote before any work starts
  • ✓ 24/7 emergency support for clients
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