Help desk, cybersecurity, Microsoft 365, networking, phones and cameras for Kelowna, West Kelowna and Lake Country businesses. Fast remote fixes, with a local Okanagan team on site when you need hands-on help.
Kelowna is the busiest business market in the Okanagan, and most offices here run on the same things: Microsoft 365, a handful of laptops and desktops, a firewall and WiFi, a phone system and maybe a camera or two. When any of it breaks, work stops.
NetDNA Technology Solutions looks after all of it under one roof. We're based in Penticton, about an hour south, and work remote-first: most issues are fixed over a secure remote session the same day, without waiting for a truck. For installs, cabling, hardware swaps and anything that needs hands on, we schedule on-site visits in Kelowna, West Kelowna and Lake Country.
You get one local team that knows your setup, one number to call, and a predictable monthly cost instead of surprise break-fix bills.
Pick one service or let us run your whole IT department.
Remote and on-site support for your team, from password resets to failed servers.
Endpoint protection, email filtering, staff phishing training and dark web monitoring.
Setup, migration and day-to-day management of email, Teams, OneDrive and SharePoint.
Automatic, tested backups of your files, servers and Microsoft 365 data.
Office WiFi that covers every room, firewalls, switches and clean structured cabling.
VoIP phones that ring desk phones and mobiles together. Keep your existing numbers.
Professional camera and access control systems you can check from your phone.
Online booking, AI chat and automated follow-ups that save your staff hours each week.
Google Business Profile, reviews and local SEO so Kelowna customers find you first.
We review your computers, network, security and accounts, remotely or at your Kelowna office.
A plain-English list of what needs fixing, what's optional, and what it costs. No pressure.
We clean up, secure and document everything, then support your team day to day.
Yes. Most support requests are solved remotely, which is faster for you. When something needs hands-on work, like new equipment, cabling, a failed device or a network install, we book an on-site visit in Kelowna, West Kelowna or Lake Country.
It depends on how many people and devices you have and how much you want covered. We offer pay-as-you-go hourly support, a per-user Cybersecurity Essentials package, and per-user Full Managed IT. Your free assessment comes with a clear quote.
No long-term contract is required. You can start with one service, such as cybersecurity or Microsoft 365 support, and add more as you grow.
Yes. We often work alongside in-house staff, taking care of monitoring, security, backups and after-hours issues so your IT person can focus on projects.
Managed clients have access to our 24/7 emergency line for critical issues, such as a server down or a suspected security breach.
Tell us what's going on. A real technician replies with next steps, not a sales script. No obligation.